In the Arena

On CNN

My esteemed colleague Jim Poniewozik weighs in here on the current dilemma facing CNN and I agree with much of what he says. But I’d add another thing: We are not talking about huge audiences here. Cable news is essentially a boutique operation: Fox may get 3 million viewers for its highest rated demagoguery; CNN barely nudges a million at this point. If you’re dealing in demographic slivers, why not go for the smart slice? You don’t need to outpoll Fox if your audience is young and smart and hip, consumers of iPads and Lexus hybrids and so forth. You need a product that is the news equivalent of what HBO has accomplished in the televised entertainment sphere: it is known for the path-breaking excellence of series like The Wire and The Sopranos and now, Treme. And being recognized as smart–the New York Times or Wall Street Journal of TV news–probably would have positive ramifications for Time-Warner internationally. (Caveat lector: like most T-W employees I am the possessor of currently worthless T-W stock options and naturally would like to see the company prosper flagrantly.)

I am not going to get into what isn’t smart at CNN–although the mouldy practice of having political consultants spout talking points at each other seems oh so ten years ago and annoying beyond all reason in these hyper-partisan times. But if I were the high sheriffs over there, I’d be looking closely at the way the British do the news–especially presenters like Jon Snow and Jeremy Paxman, who are decidedly spunky and authoritative. They are people with perspective, people who can read a poll and see that a 2% change is a jostle within the margin of error and not a “major” development.  They are great interviewers–and there are precious few of those in American television, period.

I would also break the standard TV mold and value reporters who have actual contacts rather than great hair (which CNN did, to very good effect, at the Pentagon with Barbara Starr–no offense to her hair). I would want political and foreign correspondents who really know their fields (Ron Brownstein, for example, is non-stop smart on the intricacies of electoral politics; Andrea Mitchell is a mainstream network reporter who really knows foreign policy). I  would go for quirkiness (paging Richard Quest–another Brit!), passion and obsession. I would want really smart, funny people like Robert Krulwich and Paul Solman explaining science and business respectively. I would want reporting on the latest trends and lacunae of American culture–NPR does this very well. I would want a hilarious, over-the-top gossip reporter who would report the bread-and-circuses of the moment with a twinkle in his or her eye (and ditto for on-air TV and film critics). I would experiment with 5 and 10 minute mini-documentaries on matters of substance.

Actually, I’d experiment with a lot of things. TV news has grown old–and so has its audience–and its ceremonial trappings need to reexamined. I would rely less on the rear-view mirror marketing tools like focus groups and polling to tell me what to do next…and take some real chances with the young people out in the world right now with hand-held cameras, curiosity and energy. It really is time for new talent and a new vision. But above all, it is time for a non-stop devotion to journalistic excellence–a sense of perspective and intelligence–that simply doesn’t exist right now.

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  • nflfoghorn

    They had a great science/aviation reporter in Miles O’Brien – let ‘im go.
    .
    Objectivity is now lost in the atmosphere of pointed opinions. Ms.NBC and Fox has seen to that and have carved their niches. CNN needs to get off its neutrality high-horse and simply let their on-air guys tell the truth–it can do that and still be fair to all sides. Take the muzzle off Sanchez, for example. Let him speak his mind without this phony air of objectivity. If people complain that it’s liberalism, to heck with them–they’re watching Fox anyway.

  • kevin

    Seriously.
    .
    It seems like CNN is following the script that the Democrats did in the ’90s — trying to catch up to a conservative rival by becoming more conservative, never realizing that people actively looking for conservatism will go with the full-on version and not some half-hearted imitation.

  • http://elvisberg.wordpress.com Elvis Elvisberg

    Agreed, for politics and sports journalism. Why wouldn’t Fox Sports Net try to do something intelligent, instead of trying to out-Mariotti ESPN? But it’s really easy to put a bunch of people on TV who don’t know anything about anything, and love to bark at each other.
    -
    BBC and Al Jazeera [link here] both do a good job reporting news. CNN actually makes you stupider. It’s not that they’re too centrist, it’s that they are bad at informing people. Any network with Alex Castellanos [link here] on it isn’t interested in informing you.

  • Jim, Foolish Literalist

    I am not going to get into what isn’t smart at CNN–
    Oh, come on. Go for it.

    although the mouldy practice of having political consultants spout talking points at each other seems oh so ten years ago
    Some blog brought up Crossfire a while back, can’t remember who, and I think you can trace the demise of that show, and arguably the decline of cable political coverage in general, to the moment when the odious Carville-Matalins were brought in to sub for (or was it replacement of) Michael Kinsley and Bob Novak.

  • textee

    Anyone incapable of recognizing the fact that CNN is as virulently and militantly leftist as AMessNBC, Time magazine, ABC, CBS, NBC, PBS, NPR, self-described Comedy Central, ESPN, the New York Times-Democrat, the Washington Post-Democrat, the execrable Associated (with terrorists) Press, Sports Illustrated, et al., is a fool.

  • nflfoghorn

    I remember Jay Mariotti on the old One-on-One radio network (now Sporting News). He was a contrarian then and now, simply for the shock value I s’pose.

  • nflfoghorn

    Leave poor Cruella DeVil alone! ;)

  • tarfunk

    Commentary like this is why I can’t quit you, Joe.

  • Jim, Foolish Literalist

    @kevin
    It seems like CNN is following the script that the Democrats did in the ’90s — trying to catch up to a conservative rival by becoming more conservative

    the funny thing is that the scary scary liberal paritsan MSNBC did this for years, hiring every B-list right wing hack from Michael Savage to Alan Keyes to Tucker “fired by every network. Twice!” Carlson to a post-meltdown (and post-funny) Dennis Miller. Took them almost a decade to figure out that, as JK points out, there’s a limited market for unrelenting right wing spew.

  • http://phd9.blogspot.com Paul Dirks

    people who can read a poll and see that a 2% change is a jostle within the margin of error and not a “major” development.

    I tend to agree that if TeeVee thought ‘fresh’ meant ‘different from the pack’ instead of meaning ‘different from yesterday’ that we’d all be better off. It’s not for nothing that the technical term for data fluctuations is noise!

  • nflfoghorn

    ESPN is leftist? The AP too? Based on what? Did the Red Sox lose again? And we’re fools if we don’t see this???

  • http://theblindspotsofgod.wordpress.com lawyermommy

    They need to do what is working for Fox news. Claim to be fair and balanced then provide viewers with DRAMA sprinkled with little bits of fact.

    These days with 24-hour news, people are drained and tired of the same old news. CNN has a penchant for repeating news and really does not have a niche for any kind of wildness or angry actors..ooops, I mean anchors. :)

    The reason in part why many people watch Fox News is for the wildly elevated drama— and the incredible seriousness with which they execute their campaign of misinformation and the delivery of the vociferous anti-Obama mandate. It is ART!

    They effectively feed the public an unending stream of lies and manic delusions AND it works because they understand the needs of the “TV devouring” folks.

    If CNN wants to become relevant, I do not think this serious news all the time will help them. TV is now viewed by the more ardent watchers as entertainment–whether those watchers know it or not!
    So CNN has to re-tool its entire outlook.

    There are some serious anchors on Fox News but for the most part we have really good actors (anchors and hosts) and a bevy of blonde girls.

    These women are not particularly bright but because of the expectation of foolishness engendered by their bimbo like appearances, anything they say which sounds remotely sensible seems like Nobel worthy remarks.
    CNN should take a cue from Fox and get more animated, attractive and empty headed hosts and anchors. I expect those CNN women to make sense and that cannot be good for ratings.
    Also, they have too many brunettes. Too many bright intelligent looking women. :)

    They should still have some serious folks thrown in the mix but all this seriousness in this current media climate is going to continue keeping them in the lower numbers in terms of viewership.

    CNN needs to get a brand. A brand which is based on the current climate of trash TV.
    Only trash on TV, screams and dramatic distortion of facts sells. Seriously!

    The people who depend exclusively on TV for news are not usually those who will be engaged by fact alone.
    I do not watch Fox News for the facts they provide, most of the time it is all nonsense, but the rubbish is so well synchronized that many times it beats most MTV reality shows in drama and effects. Art!

    CNN should have some serious anchors and a few serious shows but should get more NUT JOBS on… get some very attractive bimbos and give the scandal and drama hungry, brain fried TV lovers what they need. :)

    LM
    http://theblindspotsofgod.wordpress.com/2010/04/22/technology-savvy-nigerian-criminals-are-the-greatest-threat-to-national-security/

  • nflfoghorn

    To boost ratings CNN can just keep running an endless YouTube spool of Sanchez getting tasered until “cracking” news happens ;)
    .
    Remember that hit show “Alan Keyes Is Making Sense”? Me neither.
    .
    I agree that the “two sides to every story” approach doesn’t resonate anymore.

  • Ivy_B

    Love your suggestions Joe. I stopped watching all cable news after the election because I was so tired of the same old talking heads with nothing to say. I find CNN’s efforts to show they are not biased by having some rightists on or by reciting talking points without any reference to the factual basis not worthy of the time they take out of my life. I listen to NPR most of the day and they are sliding a little bit into the trap of not noting the truth of certain points they press.
    .
    Whenever I wake up in the middle of the night, I hit the clock radio because my station runs the BBC World Service all night. I would love CNN to become more like that and what you describe.
    .
    People who describe MSNBC as directly comparable to Fox don’t take into consideration their daytime programming with Joe Scarborough and Dylan Rattigan. (?) I don’t watch them, but see many complaints about how conservative they are.
    .
    We could certainly use a good news channel – there are lots of stories to be done with a variety concept.

  • mredct

    Joe,
    What you describe is what local news used to be 20 years ago. I don’t think it is ever coming back.

    I used to watch my local news, national news, CNN for big events and read 2 daily newspapers. OJ killed TV news for me. It just became one tabloid story after another. The internet has killed my CNN watching and newspaper reading. I still read them (plus more…like you!), just online. I realized with the Haiti earthquake I watched very little of the coverage anywhere. I read mostly about it.

    I am close to dropping cable totally.

  • nflfoghorn

    Another thing CNN could do: expose lies, particularly from Fox. If Bleck keeps spewing on about BO’s place of birth, e.g.: hammer him for perpetuating a lie. If Miss Prissy b—–s about ‘death panels,’ shoot it down (the idea, that is). Ridicule them for their crazy conspiracy theories. Take no prisoners.

  • Ivy_B

    I agree about the execrable Associated Press, but for a very different reason. Must look at Sports Illustrated again – they probably only support the right side of the offensive line.

  • jongwk

    Mr. Klein, do you have an estimate of CNN’s worldwide ratings?

  • Ffred

    “You’re right down in the street,
    soliciting audiences like the rest of us.”

    –Network

  • southernbell49

    I think CNN lost viewers when it started catering to conservatives. Imo, they decided if they leaned to the right they could keep their existing viewers and snag some Republicans.

    Wrong. They simply lost loyal viewers such as myself. I don’t want to watch MSNBC, with the exception of Ed (I just like Ed, he reminds me of a small town science teacher who also coaches the football team).

    But CCN’s bending over backwards to be “fair and balanced” drives me crazy. I will always turn on CNN when their is a singular news event because they do a great job (Fox is the worst because unlike MSNBC, they don’t have a pool of real journalists to tap into; at least MSNBC can use NBC’s coverage of non-political stuff) of covering tragedies like the earthquake in Haiti.

  • nflfoghorn

    SB49: I’m witcha ;)

  • georgiac

    A devoted liberal/Democrat, I’ve given up on MSNBC because, though it purports to present my viewpoint, many of the network offerings are obnoxious efforts at preaching to the choir (and because of Chris Matthews’ constant interrupting). I’ve moved to CNN for news, but I do resent CNN’s “dumbing down.” For example, during its coverage of a speech or press conference, the network runs an almost immediate note at the bottom of the screen, telling me–in simple terms–what has just been said. Just let me watch/listen and trust me to figure it out, CNN. Maybe it’s not just MSNBC I’ve given up on; I’ve given up on all the back-and-forth between pundits and experts who don’t listen to each other or the hosts (who sometimes appear not to listen to them). What passes for serious discussion in this country is frightful.

  • jbaustian

    What CNN might try — though it’s probably too late — is to find out who keeps finding bright young reporters and anchors over at CNBC, and hire that person.
    .
    I refer to whoever hired Becky Quick, Erin Burnett, Melissa Francis, Scott Cohn, Sharon Epperson, Steve Liesman, David Faber, Carl Quintanilla, Jane Wells, Mary Thompson, and Rick Santini.
    .
    They could have rested on their laurels with Maria Bartiromo (who is still great, by the way), Bill Griffeth, Sue Herrera, etal… some on-the-air talent was there at the beginning, when FNN merged with CNBC to beome the preeminent business channel in the world.
    .
    Lately their European reporter Silvia Wadhwa has been providing great information about the Greek crisis. So they have good people in their European bureau as well, and probably in Asia.
    .
    Fox News Channel has a handful of top-quality reporters like Jim Engle and Carl Cameron, but it could do with a few more subject-matter experts and probably not quite as many gorgeous blonds. (Though they should definitely keep Megyn Kelly, who is smart and gorgeous.)
    .
    What does CNN really have? No, I’m asking, because I haven’t really watched it since the late 1990s. I heard Larry King was still there.

  • m0mentom0ri

    “militantly leftist”.
    .
    Hahahahahaha!
    .
    I have visions on armed CNN reporters taking to the streets and demanding people to comment on camera about the how Michael Jackson’s passing has effected them emotionally. General Wolf Blitzer looks down from CNN Command Central and smiles knowingly.
    .
    Oh wait, was texter serious?

  • jbaustian

    Beck is not a birther, in fact he and Rush have been very critical of the birthers. Beck admits asking questions about Obama’s birthplace back in August 2008, when it was an appropriate question to ask. But he let it drop after that. Naturally you would not know that, since you never watch or listen.

  • nflfoghorn

    JBrone, it was NEVER a fact. Bleck knew this and got all the ratings mileage he could out of it.

  • nflfoghorn

    GaC, even though I agree with him for the most part I can only take Olbermann in small doses since he doesn’t even try to get POV from “the other side”. (He got caught in that Richard Wolffe Trap as a result.) At least Ed does try, which is why I like his show. Chris and Xanax need to get together. :)

  • smilingl8dy

    Hi Joe,
    Long time fan!!!
    I am really surprised you did not mention the BBC America news with an accolade. Did you see the story about the British bombs in the Sahara desert blowing off the limbs of the children in Saudi Arabia yesterday? They do stories EVERY day I wish Americans could see and not just those with cable.

    Pls keep up the good work and foreign trips. I honor the work you do and the insight you offer.

  • newfreedomblog

    Just two questions Mr Klein. If CNN goes down the tubes and off the air, does that mean TIME magazine and TIME.com are not far behind? Will you seek out employment with the National Enquirer?

  • Exiled_At_Home (formerly Neo)

    The Wire.

  • southernbell49

    I also have to highly recommend PBS’s News Hour. They do a great job of summing up the major stories of the day, plus offering excellent analysis.

    I might not agree with the conservative voices I hear on the News Hour but I almost always respect their intellegence.

    Plus, no one would are misbehave when Jim Lehrer is in the room.

  • theotherjimmyolson

    You got me, textee

  • jbaustian

    Would that be the Pulitzer Prize-winning National Review?
    .
    Did anyone see the circulations number for the biggest American newspapers? The story came out yesterday, and showed huge losses for the last years — on top of huge losses for the previous year, and the one before that, and so on. (The numbers for magazines came out a couple months ago. They are down about 9% same as the newspapers.)
    .
    There is little hope for people like Joe Klein. Not in print journalism, not on the usual cable channels like CNN or MSNBC. He doesn’t have any real skills, the usual factory jobs don’t pay much, and besides the Obama policies will inhibit factory hiring. I hope he has some savings.

  • theotherjimmyolson

    Jim Lehrer is a disgrace.

  • shepherdwong

    For the sake of the Republic, if not CNN, I sure hope that CNN listens to your esteemed colleague:

    CNN should focus not on both-handedness but on truth. It should let the chips fall where they may, not make sure that the chips, over time, aggregate around the middle. The slogan for my ideal CNN — or any news outlet — would be “The news: whether you like it or not.”
    .
    That’s what I’d like to see. Would that help CNN’s ratings? Probably not. Neither have any of the other “What should CNN do?” proposals or the network’s various makeovers over the past decade. But this approach would at least better serve the serious news audience — CNN’s people — at a time when news is both commodified and politicized.

    Of course, he’s talking about reviving a 24-hour news channel. I have no idea what the f*ck you’re talking about creating.

  • lotjak

    Every day I read several American newspapers and magazines. Joe Klein is a shining member of my Favourite Five commentators.
    Jakob Andersen
    Copenhagen.

  • apr2563

    People forget that Scarborough campaigned for Bush while working for MSNBC.

  • kevin

    Would that be the Pulitzer Prize-winning National Review?
    .
    When did the National Review win the Pulitzer Prize?

  • apr2563

    If I ran CNN it might not make a lot of money but would tell the truth. Right now I end my day with Jon Stewart and Stephen Colbert because I know they will be honest and help me laugh at the absurd traditional media and the pols they support.
    .
    CNN please rid yourself of the roundtable of pundits. I know you employ half of NY and DC, but they are either old talking point hacks or old coventional wisdom media hacks that are an echo chamber.
    .
    Find anchor people that know the answers before they ask the question or at least will fact check and report the truth. Now that Tapper is having fact checking done on guests, how about fact checking the anchors and the pundits. Quit depending on Drudge and Politico for your leads. Check the facts before reporting rumor. Beating the competition as the only goal is not good reporting. Retire “breaking news”.
    CNN is a wonderful resource for on going stories like Haiti and the mine explosion. Be proud of that.
    .
    Find pundits that are real experts on the subject. Listen and then respond. Less gotcha and overspeak and more intelligent dialogue. Quit going to the usual suspects. I question how pundits and guests are experts on every subject. How can George Will be such a savant on the economy, religion, global warming, politics, foreign relations, nuclear dangers, and any subject of the moment?
    .
    Talk to pols that might bring a fresh perspective. I never want to see Lieberman, McCain, McCaskill, Graham, or Frank again. I know what they are going to say before they say it. How is that newsworthy?
    .
    Shock the viewers by good investigative reporting and informational interviews.

  • apr2563

    I like Olbermann. I know he is not everyone’s favorite. However, if you miss Rachel Maddow, you miss a show that uses investigation as a way to report the facts, has interviews with those that disagree with her, and never becomes a place where shouting overcomes reasonable dialogue.
    No one was paying attention to C Street and the connections between Sanford, Ensign, Stupak, etc, until Rachel and her producer started investigating. She has had C Street reps on several times and the conversation has be civilized. Just an example.

  • apr2563

    Same time Bill O’Reilly won the Peabody. In their dreams.
    NR used to be a place you might find rational conservative points of view. Now it is just part of the rw echo chamber.

  • http://derekg.wordpress.com/ Derek

    If there is no longer a market for the truth, the things themselves, even if the truth leads to an imbalance on the partisan scale, then go for pure entertainment. That likely makes more sense than looking for the midpoint between two sets of propaganda, at this point. Get the blondes, make stuff up, go ballistic over the inferences drawn from the manufactured reality.

    Personally, I think there is a market for truth, and reasoned responses to it, an untapped market in TV, but I could be in the minority. As someone suggested above many of the smarter reporters on TV today seem to be working on business channels.

  • jbaustian

    Foolish me, I meant to say National Enquirer not National Review.

  • swissArmyBrainBETA

    the simple text summary at the bottom is for people who cant really hear what is going on, like in lobbies or airports etc. which usually have CNN playing but with little or no sound.

  • swissArmyBrainBETA

    I’ve always hated all news-related tv until I recently discovered Charlie Rose.
    … and maaaybe once in a while i might stare at Megan Kelley for a minute or two

  • jbaustian

    Even if you hate FNC, when she is on the air you can just mute the sound and enjoy the picture.

  • http://jcapan.wordpress.com jcapan

    “Of course, he’s talking about reviving a 24-hour news channel. I have no idea what the f*ck you’re talking about creating.”
    .
    FTW. A very interesting debate can be had about the detox/12 step program MSM should forcefully undergo, but NOT w/Joe.

  • sacredh

    I only watch CNN when there’s a major event or an election. When a reporter does anything more than report the news (interpreting it for us according to their viewpoint) they become commenters. I come here for commentary. The TV doesn’t respond to me so I ignore it too.

  • rdw56

    Newsweek will be the 1st MSM outlet to go out of business. They’re all as liberal as Joe

  • lcky9

    Funny I use to watch CNN everyday.. than it took a turn and drove left.. REAL LEFT.. since at that time I was a loyal Democrat even I wasn’t buying the Propaganda they were spewing.. I looked at what was going on in my life and others I know and decided I had been lied to for so long CNN seemed to be a step closer to the truth but far from being honest.. 2006 I set out to find who I really was politically.. and found I was a conservative Democrat.. and all MSM and CNN were TOTALLY left of where I was standing.. I finally left CNN and went to FOX where I find I still get my daily dose of PROGRESSIVE PROPAGANDA from the senators and left wing hate mongers they interview and the fact they broadcast all Obama’s propaganda speeches too.. but than I also hear sanity for those who live in the real world without drugs, unicorns and utopia.. where hate and violence is not the norm but the truth is I doubt if CNN will ever figure out why they lost so many to Fox.. nor will the MSM.. but they haven’t figured out their viewers are smarter than they are and know when they are being lied to..

  • richinnj

    I love Treme.

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